We are Sunbear Shiatsu and you are visiting us at https://geraldh2.sg-host.com (Site)
We have always been focused on quality Sunbear Shiatsu and providing a fast and secure way to procure it.
Thanks to GDPR we needed to add about 8 pages of additional words to basically say “We won’t spam you or sell you out”
Hold on to your butts for some seriously riveting material.
What personal data we collect and why we collect it
When ordering or registering on This Site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on This Site, place an order, fill out a form or enter information on This Site.
Privacy considerations when using official Shipping extensions
To take advantage of the real-time shipping rates, fulfill orders and track shipments, certain information about This Site and your customer (as it relates to shipping), shopping carts, orders, and the configuration of This Site will be passed to the respective mailing service. This documentation outlines what data is stored and shared with shipping providers when a WooCommerce site uses a shipping extension offered on WooCommerce.com. When using a shipping extension, you are not sharing this information with WooCommerce.com.
This includes shipping carriers offered on WooCommerce.com.
What data is collected
Information shared with a shipping provider includes city and post code, to calculate shipping rates.
How shipping providers use data
Their privacy policies are included below:
Australia Post https://auspost.com.au/privacy
WooCommerce Shipping (provided by WooCommerce Services and Jetpack) connects to other services to provide live shipping rates, discounted labels and more. review their documentation about data usage.
How do we use your information?
This Site may use the information we collect from you when you register, make a purchase, sign up for our MailChimp newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features to quickly process your transactions or reply to inquiries.
Comments and Reviews
When visitors leave comments on This Site we collect the data shown in the comments form, the visitor’s IP address and browser user agent string to help spam detection.
How do we protect visitor information?
As of Dec 21, 2015, This Site and visitor sessions are secured via SSL security certificates. We are proud to be one of the few suppliers to offer our customers the peace of mind of a fully secured/encrypted session. Shop with confidence; your personal details are not transmitted in cleartext. Never enter your private details on any webform if you do not see a lock symbol/https backed by a valid certificate.
Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to This Site as safe as possible.
We use regular Malware Scanning by Siteground
Payment Transaction and Safety
We accept payments through PayPal and Stripe. This Site does not collect, process or store credit card/payment information. When processing payments, some of your data will be passed to PayPal and Stripe, including information required to process or support the payment, such as the purchase total and billing information.
The information that we receive from paypal.com and stripe.com consists of customer email address, and shipping address. We do not use this information for anything other than communicating with our customers in the normal course of completing a transaction. All billing information is handled securely by paypal.com.
As of March 1, 2018, we have enabled the use of credit cards during checkout. Your details are securely sent to our payment gateway and processor, Stripe. We do not store your details on our systems. Learn more about Stripe Security
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser’s settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you leave a comment on our Site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this Site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If users disable cookies in their browser:
If you disable cookies, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders by contacting email@example.com
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or scientific studies.
Third party links
We do not include or offer third party products or services on our website.
We advertise with Google AdWords. Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google Analytics to anonymously track visitor sessions. We have set our Google Account to retain the web traffic information for 26months. We do not share this information.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
User Data Rights [Retention/Export/Deletion] CANSpam and GDPR
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can contact us and we will promptly remove you from ALL correspondence.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
GDPR Export and Deletion
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. We aim to be prompt and accommodating, however if requests are deemed excessive we may assess a service fee https://gdpr-info.eu/art-12-gdpr/ (5)(a)
22 Clarke street
Northcote Vic 3070
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